Privacy Policy

Introduction

Nawab Glass Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us or use our services. By engaging with our business, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us via phone, email, or contact forms on our website
• Request a quotation or consultation for our services
• Schedule an on-site visit or project appointment
• Provide feedback or testimonials about our services

The types of information we may collect include: your name, phone number, email address, physical address, details about your project requirements, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Prepare quotations and project proposals
• Schedule and conduct on-site visits and consultations
• Execute and manage service contracts and projects
• Communicate project updates, timelines, and completion status
• Process payments and maintain financial records
• Improve our services and customer experience
• Send promotional materials or service updates (only with your consent)

Data Protection & Confidentiality

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Your information is stored securely and is accessible only to authorized personnel who need it to perform their job functions.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted subcontractors or suppliers directly involved in completing your project
• With professional advisors (such as lawyers or accountants) when necessary
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others

Any third parties with whom we share information are required to maintain confidentiality and use the information only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for a minimum of 5 years for warranty and legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of receiving promotional communications from us
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on our website with the "Last updated" date revised accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: